As we rapidly head towards to the end of 2018, it's given the team here at H&SH an opportunity to think about their highlights from the year, as well as achievements that they are proud of and have made a real difference. Here's what they said...
"My highlight of 2018 has been watching the H&SH team grow. I’ve also been proud of the enthusiasm of practices who attended the events we ran with the CCG around looking to the future."
Felicity Brown, Deputy Head of Operations and Service Delivery
“My highlights for the year is watching the company continue to grow and the dedication of the people working for us wanting the best for patients, practices and other staff. The office staff have come on vastly and do an amazing job.
“The summer bash, the cricket match and Christmas party were all brilliant, fun and a great reward for people for all of their hard work.
“It’s also realising how far we have come when other stakeholders recognise and value our importance and opinions.”
Simon Neil, Director
“The summer bash, the cricket match and Christmas party were all brilliant, fun and a great reward for people for all of their hard work.
“It’s also realising how far we have come when other stakeholders recognise and value our importance and opinions.”
Simon Neil, Director
“I have so many highlights but two were definitely getting more involved in the management of our Care Coordinator team, and being amazed at what they do for patients – and watching the office team blossom, particularly our CAsPeR team. And also it’s been great to get out and meet people in practices!”
Carl Gowland, Head of Operations and Service Delivery
"My highlight has been the development of a great team in extended access with some new staff coming on board in the next few weeks to join them. I think the biggest achievement has been the Florence Nursing Scheme starting with all five posts filled with exceptional candidates."
Vicky Holt, Nurse Lead
Vicky Holt, Nurse Lead
“My highlight was urgent care winning NHS parliamentary award and personally, building relationships with staff and receiving positive feedback from the staff.”
Mathew Gould, Rota and Relationship Assistant
“My highlight of 2018 is gaining a new job role. I started with H&SH as part of the first cohort of care coordinators and I was then given a role in the main office as Activity and Performance coordinator. This role was totally alien to me as my previous involvement in health care has been within a clinical role. I’ve had a lot of encouragement and support from the full team to enable to me to adjust and fit into my new role. Everyone is happy to help and offer support when needed.
“I’m proud of gaining my new role and also I’m proud to have been given the opportunity to be the operation lead in supporting the new Footsteps service.”
Lisa Jordan-Hawksby, Activity and Performance coordinator
“I’m proud of gaining my new role and also I’m proud to have been given the opportunity to be the operation lead in supporting the new Footsteps service.”
Lisa Jordan-Hawksby, Activity and Performance coordinator
"Meeting all the team and realising I became part of a great organisation when I started in March, as well as learning behind the scenes of what Primary care Is all about. It has really taught me a lot coming from a non-clinical background before I started.
“I’m most proud of my first time persuading one of our GP’s to cover a shift for Urgent Care!”
Jade McGahan, Business Apprentice
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